Privacy Policy

Last updated: August 26, 2026

The Calm Collar Method respects your privacy. This policy explains how we collect, use, and protect information when you visit this store, make a purchase, download the guide, or contact us.

Information we collect

When you browse or buy from this store, we may collect:

• Your name, email address, billing information, and order details

• Payment and transaction information processed through Shopify and its payment providers

• Device and browsing information, such as IP address, browser type, cookies, and pages visited

• Information you send through our Contact page

We do not receive or store your full payment-card details.

How we use your information

We use your information to:

• Process your purchase

• Deliver The Calm Collar Method digital download

• Provide customer support

• Prevent fraud and protect the store

• Improve our website and customer experience

• Meet legal, accounting, and tax obligations

• Send marketing emails only when you choose to subscribe

How we share information

We share information only when needed to operate the store, process payments, deliver your download, provide customer support, prevent fraud, or comply with legal obligations.

This may include Shopify, payment providers, digital-download services, email providers, analytics providers, and authorities where legally required.

Cookies

Shopify and this store may use cookies and similar technologies to keep the website working, remember preferences, understand store activity, and help prevent fraud.

Where required, you can manage optional cookie preferences through the cookie banner or browser settings.

Data retention

We keep order and customer information only for as long as needed to fulfil purchases, provide support, comply with legal obligations, resolve disputes, and protect our business.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information. You may also object to certain processing or withdraw consent where applicable.

To make a privacy request, use the Contact page on this website.

Children

This store is not intended for children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy when our services, store settings, or legal obligations change. The latest version will always appear on this page.